Fast-Paced Front Desk Service Coordinator - Auto Repair

Alloy Automotive Partners; Castle Rock (CO); On-site; USD 42,000 - 56,000; Full time

Job summary

SimplyEuro in Castle Pines, CO is seeking a Service Coordinator to join a busy European auto repair shop. This role goes beyond a slow front desk, requiring you to manage the daily flow, greet customers, and coordinate service details with advisors.

You will maintain records, support front-office transactions, and keep the team connected from first call to last customer interaction. If you enjoy fast-paced work and helping a busy team stay on track, this could be a great fit.

Qualifications

• Strong verbal communication and daily customer interaction.
• Build rapport quickly and maintain a warm, helpful presence.
• Balance customer interaction with scheduling and data entry.
• Shift between priorities as the day changes.
• Proficient with office systems and routine front-office processes.
• Previous customer-facing administrative or front-desk experience preferred.
• Automotive dealership or high-volume shop experience is helpful.

Responsibilities

• Welcome customers in person and over the phone and create a strong first impression of the SimplyEuro experience
• Schedule appointments, confirm service details, and manage the daily flow of front-office activity
• Support communication between customers, service advisors, and internal team members so information moves clearly and quickly
• Maintain customer records, update information in internal systems, and handle routine front-office documentation
• Assist with front-desk transactions and general administrative support as needed
• Help keep the front counter responsive, efficient, and customer-focused throughout the day

Job description

SimplyEuro in Castle Pines, CO is seeking a Service Coordinator to join a busy European auto repair shop. This role goes beyond a slow front desk, requiring you to manage the daily flow, greet customers, and coordinate service details with advisors.

You will maintain records, support front-office transactions, and keep the team connected from first call to last customer interaction. If you enjoy fast-paced work and helping a busy team stay on track, this could be a great fit.