Fast-Paced Food Service Team Member - Growth Path

Potbelly; Mansfield Township (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Time Off

401(k) with company match

Flexible Work Schedule

Discount Program

Career growth opportunities

Job summary

Potbelly Sandwich Works is hiring at our location in Michigan. The Associate role focuses on delivering a fast, friendly, and consistent customer experience across multiple kitchen stations in a clean, inviting setting.

You will be part of a team that values safety, efficiency, and quality while handling orders, prep, and customer interactions. The job requires flexibility and physical stamina for a busy restaurant environment.

Qualifications

• You are at least 16 years of age.
• Friendly, customer-first mindset for fast-paced environment.
• Strong written and verbal communication skills.
• Comfortable in a bustling kitchen; knife skills are a plus.
• You can manage allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
• You're a team player.
• You're able to stand/walk a minimum of 3 hours or as needed.
• You're able to lift up to 50 pounds frequently.
• Illinois Applicants - food safety certification within 30 days of employment.

Responsibilities

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed.
• Comply with health and safety standards for food, cleanliness and safety.
• Restock food line, chips and cooler.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream) efficiently.
• Use of the automatic slicer to prep food items if 18 or older.
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
• Operate cash register: handle, balance and follow cash handling procedures.
• Effectively handle customer complaints/issues.
• Takes delivery/catering/pickup orders over the phone.
• Other duties as assigned.

Skills

Customer-first mindset

Communication skills

Team player

Stand/walk 3+ hours

Lift up to 50 lbs

Knife skills (plus)

Allergen awareness

Job description

Potbelly Sandwich Works is hiring at our location in Michigan. The Associate role focuses on delivering a fast, friendly, and consistent customer experience across multiple kitchen stations in a clean, inviting setting.

You will be part of a team that values safety, efficiency, and quality while handling orders, prep, and customer interactions. The job requires flexibility and physical stamina for a busy restaurant environment.