Fast-Paced Consumer Loan Specialist

Prismhr Hire; Eastwood (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

KCCU is seeking a Consumer Loan Specialist to provide exceptional member service by processing loan applications accurately and in accordance with underwriting standards, lending policies, and regulatory requirements. This role covers Auto Loans, Signature Loans, Credit Cards, HELOCs, loan add-ons, and indirect loan support with a focus on timely communication and thorough documentation.

You will collaborate with underwriters and branch teams to move applications promptly, verify data, manage

Qualifications

• High school diploma or equivalent required.
• Minimum two (2) years experience in consumer lending.
• Experience with credit union lending systems strongly preferred.

Responsibilities

• Receive, process, and review consumer loan applications submitted through branches, online channels, and internal referrals.
• Complete all application steps, including data verification, income documentation, risk-based pricing, credit score review, and loan structuring based on underwriting guidelines.
• Assist members and staff with loan status updates, required documentation, loan conditions, and next steps.
• Prepare loan documents; ensure accuracy and compliance with all disclosures, signatures, and required supporting documents.
• Cross-sell appropriate products such as GAP, MRC, debt-protection products, credit cards, and deposit accounts according to member needs and standards.
• Verify and follow up on insurance documentation, titles, collateral descriptions, and lien filings for secured loans.
• Work collaboratively with underwriters, MSRs, the call center, and branch leaders to resolve loan file issues, correct data errors, and move applications efficiently through to funding.
• Support skip-a-pay processing, loan add-ons, loan rewrites, and payment modifications as applicable.
• Communicate professionally with third parties such as dealerships, insurance providers, and vendors when needed to complete loan processing.
• Maintain up-to-date knowledge of lending policies, compliance requirements, and internal procedures.
• Assist in meeting monthly loan production, quality, and service goals as established by Lending Leadership.
• Protect member information and follow all security and confidentiality expectations.

Skills

Consumer lending knowledge

Data verification

Communication skills

Attention to detail

Team collaboration

Regulatory compliance

Education

High school diploma or equivalent

Job description

KCCU is seeking a Consumer Loan Specialist to provide exceptional member service by processing loan applications accurately and in accordance with underwriting standards, lending policies, and regulatory requirements. This role covers Auto Loans, Signature Loans, Credit Cards, HELOCs, loan add-ons, and indirect loan support with a focus on timely communication and thorough documentation.

You will collaborate with underwriters and branch teams to move applications promptly, verify data, manage