Consumer Loan Funder

Family Trust Federal Credit Union; Rock Hill (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Family Trust Federal Credit Union seeks a Consumer Loan Funder to analyze, fund, and book consumer loans. You will prepare loan documents for digital banking, phone, and branches, and maintain proper documentation on all loan files in accordance with policy.

Responsibilities include managing loan fund queues, obtaining signatures, ensuring compliance, and timely funding. Strong interpersonal and communication skills are essential for member interactions and cross-department coordination.

Qualifications

• Six months to two years of similar or related experience.
• High School education or GED; internal lending class or Consumer Lending School preferred.

Responsibilities

• Effectively manage all relevant Consumer Loan Funder queues to keep applications worked and loans posted with minimal wait time to members.
• Interact positively with members to finalize loan documents and book loan.
• Review loan documentation and obtain signatures as required.
• Prepare all loan documentation for closing and verify underwriting stipulations have been met.
• Meet established loan funding time requirements.
• Disburse loan proceeds and pay off applicable creditors.
• Ensure loan documentation accuracy and compliance with laws, regulations, and credit union policies.
• Maintain knowledge of credit union consumer lending policies and procedures.
• Generate and disburse adverse action forms, as applicable.
• Maintain audit error percentage at or below established standard.
• Communicate with loan originators, loan analysts, and other departments to ensure timely processing.
• Provide excellent member service through daily transactions and inquiries.
• Enter loan maintenance after funding when required.
• Answer phone calls and video chat requests from members promptly.
• Know our ancillary products and services and review applications for missed opportunities.
• Maintain open communication with teammates for sharing details.
• Back up Consumer Loan Originator as needed.
• Perform other duties as assigned.

Skills

Loan processing

Customer service

Interpersonal skills

Analytical skills

Communication

Data entry

Education

High School or GED

Job description

The Consumer Loan Funder is responsible for providing accurate and efficient analysis, funding, and booking of consumer loans. This includes the preparation of all loan documents processed through digital banking, phone, and branches. This role is also responsible for maintaining proper documentation as required on all loan files and records.

Essential Functions and Responsibilities:

• Effectively manage all relevant Consumer Loan Funder queues to keep applications worked and loans posted with minimal wait time to members. This includes managing the applications submitted through the online and mobile channel.
• Ability to interact positively with members to finalize loan documents and book loan.
• Responsible for reviewing loan documentation and obtaining signatures as required.
• Ability to properly prepare all loan documentation required for closing. Verify all underwriting loan stipulations have been met prior to closing and transmit all documents.
• Must meet established loan funding time requirements.
• Accurately disburse loan proceeds, including paying off applicable creditors.
• Responsible for ensuring loan documentation accuracy. This includes compliance with all laws, regulations, and credit union policies and procedures related to the applicable product.
• Responsible for maintaining knowledge of credit union consumer lending policies and procedures.
• Generate and disburse adverse action forms, as applicable.
• Must maintain an audit error percentage at or below established standard.
• Effectively communicate with loan originators, loan analysts, and other departments to ensure timely and accurate loan processing.
• Provide excellent member service through daily transactions, member inquiries, and problem resolution.
• Accurately enter loan maintenance after loan is funded when required.
• Answer phone calls and/or video chat requests from members in a timely manner.
• Thorough knowledge of our ancillary products and services.
• Ability to review loan application for missed opportunities and match ancillary products and/or services to their needs.
• Maintain open line of communication with teammates to ensure all detailed information is shared.
• Ability to back up Consumer Loan Originator as needed.
• Perform other job-related duties as assigned.

Knowledge and Skills:

• Experience: Six months to two years of similar or related experience.

Education: A high school education or GED. Completion of internal lending class or Consumer Lending School is preferred.

Interpersonal Skills: Requires strong interpersonal, communication, and relationship-management skills, with the ability to exercise tact, diplomacy, and confidentiality in sensitive situations. Frequent contact with members and external organizations necessitates the ability to build rapport, influence outcomes, resolve conflicts, and maintain productive working relationships while representing the credit union in a professional manner.

Other Skills:

Good working knowledge of credit union policies, procedures, products and services, loan underwriting and credit analysis, federal regulations, audit and security procedures, and our data processing system.

Strong analytical and decision-making skills.

• Detail-oriented and able to maintain accuracy while working in a fast-paced environment.
• Ability to work independent and as part of a team to meet deadlines.
• Excellent written and verbal communication skills.

Physical Requirements: Ability to lift up to 30 pounds

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer
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