Fast & Fresh Department Lead – Customer Champion

Hy-Vee; Iowa; On-site; USD 40,000 - 60,000; Full time

Job summary

Hy-Vee is seeking a Fast & Fresh Assistant Department Manager in Iowa to assist the Fast & Fresh Manager in upholding department standards, customer service, cleanliness, and profitability. You will support training and supervision of Fast & Fresh staff while ensuring high-quality product presentation at competitive prices.

The role emphasizes customer-focused service, operational efficiency, and adherence to company policies, with responsibilities across merchandising, displays, cash

Qualifications

• Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
• Ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Greets customers in a friendly manner and addresses them by name whenever possible.
• Assists customers by escorting them to products, securing items, and handling requests to enhance the shopping experience.

Skills

Practical problem solving

Arithmetic

Office procedures

Education

High School or equivalent

Job description

Hy-Vee is seeking a Fast & Fresh Assistant Department Manager in Iowa to assist the Fast & Fresh Manager in upholding department standards, customer service, cleanliness, and profitability. You will support training and supervision of Fast & Fresh staff while ensuring high-quality product presentation at competitive prices.

The role emphasizes customer-focused service, operational efficiency, and adherence to company policies, with responsibilities across merchandising, displays, cash