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A leading fast-food franchise seeks a Shift Manager to lead crew members, ensuring quality, service, and cleanliness standards are met. This position is key in managing daily operations, monitoring team performance, and upholding food safety regulations. Ideal candidates bring prior experience, excellent leadership, and communication skills.
Role Profile:Shift ManagerOverview
A McDonald's Shift Manager is responsible for providing leadership to crew and other managers during a shift to ensure great QSC to our
customers. Shift Managers plan for each shift, monitor performance during the shift, take action to ensure the team is meeting McDonald's standards, monitor safety, security, and profitability, and communicate with the next Shift Manager to help prepare him/her to run a great shift.
Shift Managers are also responsible for meeting targets during their shifts and for helping their assigned departments meet their goals.
Responsibilities
FOOD SAFETY
• Complete and verify daily food safety checklist
• Monitor food safety procedures during the shift
INTERNAL COMMUNICATION
• Read messages from ISP and /or manager's
communication log
• Communicate with manager on shift and identify
sales trends/problems
• Communicate shift targets and goals to all
• Monitor and communicate progress toward targets
throughout the shift
• Communicate results and opportunities to the next
manager
INVENTORY MANAGEMENT
• Maintain stock levels for 24/2
• Receive products by checking order accuracy,
quality, and condition
•Track raw and completed waste on each shift
PLANNED & DAILY MAINTENANCE /CLEANLINESS
• Identify and respond to equipment and physical
plant failure/ unplanned activities
• Verify completion/follow-up on cleaning tasks
• Verify completion/follow-up on PM tasks
SHIFT MANAGEMENT
• Review sales projections
• Complete pre-shift checklist
• Complete positioning plan (shift prep tool)
• Manage from the Observation Post
• Identify danger zones and give direction
• Conduct QSC travel path every half hour
• Maintain/adjust positioning according to positioning guide
SCHEDULING (Crew)
• Review crew schedule for proper staffing
• Ensure labor controls are in place each hour
and each shift
TRAINING (CREW)
• Complete follow-up SOCs and training
• Review training needs for crew
• Monitor execution of shift training
The starting pay for this position is $17 - $20 Per Hour based on experience!