Fast Food Shift Lead - Lead Team, Ensure Quality & Service

Chartwells Higher Education Dining Services; Florence (AL); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Training & development

Retirement plan

Discount marketplace

Health & wellness

Identity theft protection

Pet insurance

Voluntary benefits

Flexible FSAs

Job summary

Compass Group's One Harrison Plaza, Florence, AL is hiring for full-time and part-time FAST FOOD SHIFT LEAD roles. You will supervise staff, ensure high standards of service, sanitation, and safety.

You will oversee food and beverage preparation, assist in menu planning, train employees, respond to customer complaints, and coordinate staffing to maintain efficient service. Prior fast‑food experience and supervisory ability are required.

Qualifications

• Prior experience working in a fast-paced fast-food setting is required.
• Ability to perform supervisory duties and adhere to food safety regulations.

Responsibilities

• Supervise staff and ensure high service standards.
• Oversee preparation and service of food and beverages per standards.
• Assist in menu planning.
• Ensure timely meal service and supervise delivery.
• Address customer complaints in person or by email.
• Train employees and coordinate staffing for efficiency.
• Develop sanitation schedules for kitchen and utensils.
• Maintain professionalism with customers and colleagues.
• Perform other duties as assigned.

Skills

Supervisory duties

Customer service

Food safety compliance

Job description

Compass Group's One Harrison Plaza, Florence, AL is hiring for full-time and part-time FAST FOOD SHIFT LEAD roles. You will supervise staff, ensure high standards of service, sanitation, and safety.

You will oversee food and beverage preparation, assist in menu planning, train employees, respond to customer complaints, and coordinate staffing to maintain efficient service. Prior fast‑food experience and supervisory ability are required.