Restaurant Shift Lead — Food Service Supervisor

Compass Group USA; Florence (AL); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Health and Wellness Programs

Retirement Plan

Training and Development

Discount Marketplace

Pet Insurance

Job summary

Compass Group USA in Florence, AL is seeking a full-time FAST FOOD SHIFT LEAD to supervise staff and ensure proper preparation, service, and safety in the kitchen. The role requires prior receiving and dishroom experience and a focus on quality customer service.

The position runs Monday through Friday, 6:00 am to 2:30 pm, with responsibilities including training, scheduling, and maintaining sanitation standards in line with company policies.

Qualifications

• Prior receiving and dishroom experience is required.
• Experience supervising staff in a food-service setting is preferred.
• Ability to uphold sanitation and safety standards in kitchen and dining areas.

Responsibilities

• Supervise staff and ensure proper assembly and service of foods.
• Oversee sanitation, safety, and HACCP/OSHA compliance in kitchen and dining areas.
• Train employees and coordinate work schedules; promote efficiency and excellence in service.
• Respond to customer complaints in person or via email and ensure timely resolutions.

Skills

Customer service

Staff supervision

Food service

Communication

Job description

Compass Group USA in Florence, AL is seeking a full-time FAST FOOD SHIFT LEAD to supervise staff and ensure proper preparation, service, and safety in the kitchen. The role requires prior receiving and dishroom experience and a focus on quality customer service.

The position runs Monday through Friday, 6:00 am to 2:30 pm, with responsibilities including training, scheduling, and maintaining sanitation standards in line with company policies.