Fast Casual Restaurant Manager

PDQ Chicken; Wesley Chapel (FL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Career development

Medical insurance

Dental

Vision

Vacation

Bonus program

Training program

Job summary

PDQ Chicken is hiring for a Fast Casual Restaurant Manager. You will support the Operating Director with direction, training, and ensuring guest expectations are exceeded while treating team members with respect.

This role involves managing both front and back-of-house, ordering, scheduling, and maintaining PDQ standards. We value excellent guest service, a strong team focus, and the ability to read P&L statements to drive profitability.

Qualifications

• 2+ years as a restaurant manager or in RM/AM roles.
• Experience in fast casual environments.
• Passion for guest service and team development.

Responsibilities

• Lead front and heart-of-the-house operations to exceed guest expectations.
• Hire, train and coach team members for quality service.
• Oversee ordering, receiving, and inventory control.
• Schedule shifts and manage labor efficiently.
• Read and interpret P&L statements to drive profits.
• Uphold PDQ standards and promote a harassment-free culture.

Skills

People skills

Guest service

Leadership

Communication

Job description

PDQ = People Dedicated to Quality. Our restaurants offer food made from scratch that our guests feel good about eating and our Team Members are proud to serve. We keep things simple and do them the right way, because that’s the only way we know how. Servin' up chicken with no added steroids, no added hormones, and no nonsense.

Because we are People Dedicated to Quality, our hospitality and food are Just Made, Better. We promise this to our Guests, our Team Members and the Communities we are part of.

NOW HIRING:

• Fast Casual Restaurant Managers

The manager assists the Operating Director in providing direction, training and the skill to ensure that the Guests’ expectations are exceeded, Team Members are treated fairly and with respect and that each shift reaches its business goals.

A PDQ Manager:

• Has excellent people and Guest service skills
• Is fully proficient in all aspects of the kitchen.
• Manages both Front and Heart of the House operations.
• Relentlessly focuses on quality and making sure we meet or exceed our standards.
• Is responsible for all product ordering and receiving.
• Is responsible for scheduling and running efficient shifts of Team Members.
• Is able to read, interpret and positively impact P&L statements.
• Operates the business in accordance with strict PDQ standards.
• Cultivates a diverse culture for our Team Members where they are safe, secure and free from harassment.
• Coaches and teaches our Team Members while recognizing and rewarding performance as well as effort.

We are looking for people who have a passion for Guest service and providing a great Team Member experience. Successful restaurant managers (RM) have been in roles such as shift managers or assistant restaurant managers (AM) for 2+ years and have worked in restaurants such as Chick-fil-a, Chipotle, or Panera Bread.

As a part of the PDQ team we offer:

• Career Development and Growth Opportunities
• Medical, Dental, Vision
• Vacation
• Competitive pay with monthly bonus program
• Comprehensive training program

Equal Opportunity Employer

PDQ (PDQ) is a well established, fast casual restaurant concept that has growth opportunities for team members in a casual dining restaurnat company. At People Dedicated to Quality you can grow your career with us.

In this RM role, you will manage restaurant front of house / service teams along with assistant manager roles and duties working as a member of the restaurant management (AM) team.