Fashion Styling & Customer Experience Specialist

Brobston Group; Napa (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

Brobston Group in Napa, CA is seeking a retail associate to provide personalized service and help customers with styling and shopping, contributing to an inspiring store experience.

You will deliver excellent service, assist with fittings and programs, and maintain floor and stockroom standards. The role requires strong communication, flexibility to work days/evenings/weekends, and the ability to stand for long periods.

Qualifications

• Retail or similar experience in a high-volume environment.
• Strong communication and the ability to build positive working relationships.
• Ability to operate a register, stand and walk for extended periods.
• Availability to work a flexible schedule, including days, evenings and weekends.

Responsibilities

• Deliver excellent customer service and meet or exceed individual sales and performance objectives.
• Assist customers with styling, fitting room needs, and available programs and offerings.
• Maintain sales floor, stockroom, operational, and visual standards, including replenishment and floor sets.
• Collaborate with the team, participate in training, and share customer and product feedback with management.

Skills

Retail experience

Communication skills

Register operation

Flexibility for schedule

Job description

Brobston Group in Napa, CA is seeking a retail associate to provide personalized service and help customers with styling and shopping, contributing to an inspiring store experience.

You will deliver excellent service, assist with fittings and programs, and maintain floor and stockroom standards. The role requires strong communication, flexibility to work days/evenings/weekends, and the ability to stand for long periods.