Fashion Store Support Specialist

Nordstrom Inc; Costa Mesa (CA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Merchandise Discount

401k

Paid Time Off / Holidays

Job summary

Nordstrom, Inc. is seeking a Store Support team member in Costa Mesa, CA. The role emphasizes delivering exceptional customer service at checkout, assisting with sales, returns and other transactions, and staying current on fashion trends to help customers with decisions.

The position requires strong communication, organization and a proactive, team-oriented attitude. It also involves light store upkeep, inventory restocking and flexibility to assist in other areas as needed.

Qualifications

• The ability to prioritize multiple tasks and requests from customers in a fast-paced environment
• Excellent communication and interpersonal skills
• Strong organization and follow-through
• A knack for problem solving
• Proficiency with computers and an interest in learning new computer applications
• The ability to work a flexible schedule based on business needs

Responsibilities

• Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service
• Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion
• Be a great team player by doing your part of keep the department "runway ready," including straightening up, lightly cleaning and restocking the cash wrap area and sales floor
• Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary
• Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program
• Flexible to support other areas of the store including order fulfillment and order pick-up

Job description

Nordstrom, Inc. is seeking a Store Support team member in Costa Mesa, CA. The role emphasizes delivering exceptional customer service at checkout, assisting with sales, returns and other transactions, and staying current on fashion trends to help customers with decisions.

The position requires strong communication, organization and a proactive, team-oriented attitude. It also involves light store upkeep, inventory restocking and flexibility to assist in other areas as needed.