Fashion Sales Associate, Women's Apparel (Commission)

Nordstrom, Inc.; Durham (NC); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom, Inc. in Durham, NC seeks a professional sales associate to help customers look and feel their best while delivering outstanding service. You will build relationships, share fashion knowledge, and meet personal and department goals.

This role requires a flexible schedule including evenings and weekends, strong communication, teamwork, and comfort with technology and digital selling tools. You'll work in-store, stock routine tasks, and strive to create an exceptional in-store experience.

Qualifications

• Passion for fashion and customer experience.
• Demonstrated ability to meet targets and work toward goals.
• Strong communication and relationship-building with a diverse customer base.
• Team-oriented mindset and willingness to help teammates and department succeed.
• Comfort with technology and digital selling tools.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools
• Offer honest, confident style and fit feedback that earns trust and drives loyalty
• Set and achieve personal sales goals, and stay accountable to results
• Keep the department customer-ready, including stocking, re-merchandising, price markdowns, merchandise recovery, and participate in bi-annual inventory count
• Stay current on product knowledge and trends to serve as a trusted style resource
• Show up for your team every shift, communicate openly, contribute to a positive team environment, and pitch in to help the department stay productive
• Able to commit to a flexible schedule to meet business needs, including evenings, weekends, and peak periods
• Follow Up - Build lasting relationships to drive predictable business by using the 2-2-2 Method (follow up 2 days, 2 weeks, and 2 months after a purchase), Nordy Club enrollment, and Personal Book (your tool for tracking customers so outreach feels personal)

Skills

Customer service

Sales skills

Communication

Teamwork

Fashion knowledge

Job description

Nordstrom, Inc. in Durham, NC seeks a professional sales associate to help customers look and feel their best while delivering outstanding service. You will build relationships, share fashion knowledge, and meet personal and department goals.

This role requires a flexible schedule including evenings and weekends, strong communication, teamwork, and comfort with technology and digital selling tools. You'll work in-store, stock routine tasks, and strive to create an exceptional in-store experience.