Fashion Sales Associate — Elevate Customer Experience

knitwellgroup; Pottstown, Philadelphia (Montgomery County, Philadelphia County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

WHBM in the Philadelphia Premium Outlets - Pottstown location is seeking a Sales Associate to warmly welcome customers and provide personalized service. You will explain products, guide purchases, and contribute to merchandising and stock organization in a team-focused environment.

Applicants should be flexible, with strong communication skills, and a willingness to learn. This role requires physical activity, including lifting up to 50 pounds, and a commitment to a guest-first approach.

Qualifications

• Strong customer-service mindset and hospitality focus.
• Ability to learn new processes and tools quickly.
• Willingness to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Deliver a customer-centered experience aligned with our hospitality culture.
• Initiate authentic conversations to understand customer needs and provide personalized service.
• Support omnichannel shopping by using available tools to assist customers online and in-store.
• Educate customers about brand loyalty programs and incentives.
• Contribute to store performance by meeting personal goals and staying organized.
• Assist with merchandising, inventory replenishment, and store upkeep.
• Maintain a visually inspired store environment and collaborate with the team.

Skills

Customer service

Communication

Team player

Flexible availability

Quick learner

Physical stamina

Tools

POS system

Job description

WHBM in the Philadelphia Premium Outlets - Pottstown location is seeking a Sales Associate to warmly welcome customers and provide personalized service. You will explain products, guide purchases, and contribute to merchandising and stock organization in a team-focused environment.

Applicants should be flexible, with strong communication skills, and a willingness to learn. This role requires physical activity, including lifting up to 50 pounds, and a commitment to a guest-first approach.