Fashion Sales Associate — Elevate Customer Experience

knitwellgroup; South Barrington (IL); On-site; USD 20,664,000 - 25,830,000; Full time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Philanthropic partnerships

Job summary

WHBM is seeking a Sales Associate to greet customers, share product knowledge, and deliver personalized service in a hospitality-driven environment. You will work with a team to create a seamless shopping experience and support merchandising, inventory, and store organization while maintaining brand standards.

Flexible availability including nights, weekends, and holidays is required; candidates should value teamwork and have strong communication skills.

Qualifications

• Deliver a customer-centered experience reflecting hospitality culture.
• Understand customer needs and provide personalized service.
• Communicate product benefits and store programs to customers.

Responsibilities

• Deliver a customer-centered experience that reflects our culture of hospitality.
• Initiate authentic conversations with customers to understand their needs and provide personalized service.
• Create a seamless omnichannel experience by utilizing available tools.
• Educate customers about the benefits of brand loyalty programs.
• Contribute to store performance by meeting personal goals.
• Assist store leaders with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment reflecting brand standards.
• Foster teamwork and collaboration to maintain a positive work environment.

Skills

Customer focus

Interpersonal communication

Product knowledge

Team player

Ownership & initiative

Learn new tools/processes

Flexible availability

Register operations

Tools

POS system

Job description

WHBM is seeking a Sales Associate to greet customers, share product knowledge, and deliver personalized service in a hospitality-driven environment. You will work with a team to create a seamless shopping experience and support merchandising, inventory, and store organization while maintaining brand standards.

Flexible availability including nights, weekends, and holidays is required; candidates should value teamwork and have strong communication skills.