Fashion Sales Associate — Elevate Customer Experience

White House | Black Market, Inc.; Grand Rapids (MI); On-site; USD 26,000 - 32,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

White House | Black Market, Inc. in Grand Rapids, MI seeks a Sales Associate to serve as the welcoming face of a customer-centered environment reflecting our hospitality culture.

You’ll share product knowledge, build genuine connections, and deliver personalized service across in-store and digital channels. You’ll support merchandising, inventory, and store organization, maintain an inspiring visual environment, and collaborate with teammates to meet personal and store goals.

Qualifications

• Passion for our brand and empowering confidence.
• Flexible availability including nights, weekends, and holidays.
• Team player mindset with ownership and initiative.
• Ability to quickly learn new processes and tools.
• Strong interpersonal and communications skills.

Responsibilities

• Deliver a customer-centered experience that reflects our culture of hospitality.
• Initiate authentic conversations with customers to understand their needs and provide personalized service.
• Create a seamless omnichannel experience by utilizing available tools.
• Educate customers about the benefits of brand loyalty programs.
• Contribute to overall store performance by staying accountable to personal goals.
• Assist store leaders with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment that reflects brand standards.
• Contribute to a positive work environment by embracing teamwork and collaboration.

Skills

Customer service

Communication

Teamwork

Ownership

Adaptability

Job description

White House | Black Market, Inc. in Grand Rapids, MI seeks a Sales Associate to serve as the welcoming face of a customer-centered environment reflecting our hospitality culture.

You’ll share product knowledge, build genuine connections, and deliver personalized service across in-store and digital channels. You’ll support merchandising, inventory, and store organization, maintain an inspiring visual environment, and collaborate with teammates to meet personal and store goals.