Fashion Sales Associate: Elevate Customer Experience

KnitWell Group; Grand Rapids (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Professional development and career-op

Community impact through philanthropy

Job summary

KnitWell Group seeks a Sales Associate to welcome customers in a fashion-forward environment at our Grand Rapids store. You will share product knowledge, foster personal connections, and deliver a personalized, customer-centered experience.

You’ll educate guests about brand loyalty programs, support merchandising and inventory tasks, and assist store leaders to maintain an organized, visually inspiring space. A strong team mindset and flexible availability are essential to succeed.

Qualifications

• Strong interpersonal and communications skills.
• Flexible availability — nights, weekends, holidays.
• Team player with ownership and initiative.
• Able to learn new processes and tools.

Responsibilities

• Deliver a customer-centered experience reflecting our hospitality culture.
• Initiate authentic conversations with customers to understand needs and provide personalized service.
• Create a seamless omnichannel experience by utilizing available tools.
• Educate customers about the benefits of brand loyalty programs.
• Contribute to overall store performance by staying accountable to personal goals.
• Assist store leaders with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment that reflects brand standards.
• Contribute to a positive work environment by embracing teamwork and collaboration.

Skills

Interpersonal skills

Communication skills

Customer service

Team player

Owning initiatives

Job description

KnitWell Group seeks a Sales Associate to welcome customers in a fashion-forward environment at our Grand Rapids store. You will share product knowledge, foster personal connections, and deliver a personalized, customer-centered experience.

You’ll educate guests about brand loyalty programs, support merchandising and inventory tasks, and assist store leaders to maintain an organized, visually inspiring space. A strong team mindset and flexible availability are essential to succeed.