Fashion Sales Associate — Elevate Customer Experience

White House Black Market; Troy (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Community impact via partnerships

Job summary

White House Black Market in Troy, MI is seeking a Sales Associate to be the welcoming face of a customer-centered environment that reflects our culture of hospitality. You will build genuine connections, share product knowledge, and provide personalized service to every guest.

You'll also support merchandising, inventory replenishment, and store organization while maintaining a visually inspiring space that aligns with brand standards.

Qualifications

• Customer-focused hospitality mindset.
• Willingness to work flexible hours, including nights, weekends & holidays.
• Strong interpersonal and communication skills.
• Ability to learn new processes and tools quickly.
• Able to lift up to 50 pounds and maneuver merchandise.
• Must be at least 18 in most states; 16 in select states.

Responsibilities

• Deliver a customer-centered experience reflecting our hospitality.
• Initiate authentic conversations to understand needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty benefits.
• Support store performance through personal goal achievement.
• Assist with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment in line with brand standards.
• Foster teamwork and collaboration to create a positive work environment.

Skills

Customer service

Communication

Team player

Flexibility

Learning agility

Physical stamina

Tools

POS system

Omnichannel tools

Job description

White House Black Market in Troy, MI is seeking a Sales Associate to be the welcoming face of a customer-centered environment that reflects our culture of hospitality. You will build genuine connections, share product knowledge, and provide personalized service to every guest.

You'll also support merchandising, inventory replenishment, and store organization while maintaining a visually inspiring space that aligns with brand standards.