Fashion Sales Associate — Customer Experience Champion

White House | Black Market, Inc.; Knoxville (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Advancement opportunities

Community partnerships

Job summary

White House | Black Market, Inc. is seeking a Sales Associate to be the welcoming face of a customer-centered environment that mirrors our hospitality-driven culture.

You will engage customers with product knowledge and provide personalized, memorable service in a fast-paced retail setting. You will help maintain store standards, support merchandising and inventory tasks, and participate in a collaborative team environment that values growth and development.

Qualifications

• Customer-focused service mindset and ability to build rapport.
• Strong communication and interpersonal skills.
• Willingness to work nights, weekends, and holidays.

Responsibilities

• Deliver a customer-centered experience that reflects our culture of hospitality.
• Initiate authentic conversations with customers to understand their needs and provide personalized service.
• Create a seamless omnichannel experience by utilizing available tools.
• Educate customers about the benefits of brand loyalty programs.
• Contribute to overall store performance by staying accountable to personal goals.
• Assist store leaders with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment that reflects brand standards.
• Contribute to a positive work environment by embracing teamwork and collaboration.

Skills

Customer service

Communication

Teamwork

Flexible availability

Retail knowledge

Learn new tools

Tools

POS system

Omnichannel tools

Job description

White House | Black Market, Inc. is seeking a Sales Associate to be the welcoming face of a customer-centered environment that mirrors our hospitality-driven culture.

You will engage customers with product knowledge and provide personalized, memorable service in a fast-paced retail setting. You will help maintain store standards, support merchandising and inventory tasks, and participate in a collaborative team environment that values growth and development.