Fashion Sales Associate — Elevate Client Experience

LVMH; Tampa (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k matching

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Vacation time

Sick time

Personal time

Employee discounts (Marc Jacobs)

PerkSpot discounts

Job summary

Marc Jacobs International seeks a Sales Associate at its Tampa Premium Outlet in Tampa, Florida. You will drive sales by delivering an exceptional client experience, engaging in clienteling, and assisting with store operations.

Responsibilities include achieving sales KPIs, keeping the store guest-ready, and providing styling expertise. You will cultivate client relationships, participate in events, and uphold Marc Jacobs’ brand standards, with a focus on teamwork and continuous learning.

Qualifications

• 1+ years' experience in retail, sales, or industry-adjacent role with a focus on customer service
• Experience in generating sales, building, and developing client relations
• Demonstrated verbal and written communication skills
• Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations
• Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs
• Creative & Innovative - promotes curiosity, diversity and collaboration - is open to disruptive ideas
• Excellent organizational, follow-up, and time management skills
• Passion for the Marc Jacobs brand and product offering
• Computer skills including operating a POS and navigating Microsoft Office suite
• Must have flexibility to work a retail schedule including evenings, weekends and holidays

Responsibilities

• Consistently achieve or exceed individual & store sales and other commercial KPIs
• Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves
• Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge
• Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience - all with the goal of driving repeat business
• Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars
• Capture client data by cultivating new and existing client relationships
• Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries
• Foster a culture of collaboration and open communication with colleagues and management
• Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management
• Ensure both the sales floor and stockroom are well-organized
• Adhere to all company policies and procedures

Skills

Retail experience

Clienteling

Communication skills

Product knowledge

POS system

Microsoft Office

Time management

Flexibility

Job description

Marc Jacobs International seeks a Sales Associate at its Tampa Premium Outlet in Tampa, Florida. You will drive sales by delivering an exceptional client experience, engaging in clienteling, and assisting with store operations.

Responsibilities include achieving sales KPIs, keeping the store guest-ready, and providing styling expertise. You will cultivate client relationships, participate in events, and uphold Marc Jacobs’ brand standards, with a focus on teamwork and continuous learning.