Fashion Sales Associate - Customer Experience & Growth

White House Black Market

Fairview Heights (IL)

On-site

USD 21,000 - 26,000

Part time

7 days ago

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Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

White House Black Market in Fairview Heights, IL is seeking a Sales Associate to welcome customers and deliver hospitality-driven service. You will share product knowledge, build connections, and support a customer-centered environment as a valued team member.

The role emphasizes personal accountability, merchandising support, omnichannel engagement, and contribution to store performance. You will help maintain an inspiring store, participate in teamwork, and adapt to flexible hours including

Qualifications

Experience delivering personalized service in retail is required.
Ability to learn new processes and tools quickly.
Comfort working nights, weekends, and holidays as needed.

Responsibilities

Deliver a customer-centered experience that reflects our culture of hospitality.
Initiate authentic conversations with customers to understand their needs and provide personalized service.
Create a seamless omnichannel experience by utilizing available tools.
Educate customers about the benefits of brand loyalty programs.
Contribute to store performance by remaining accountable to personal goals.
Assist store leaders with merchandising, inventory replenishment, and store organization.
Maintain a visually inspiring store environment reflecting brand standards.
Contribute to a positive work environment by embracing teamwork and collaboration.