Fashion Sales Associate: Customer Experience & Loyalty

White House Black Market; Livermore (CA); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Job summary

White House Black Market is seeking a Sales Associate to welcome customers and provide personalized service in a team-centered store environment. You will learn products, build connections, and contribute to a seamless customer journey across channels.

This role requires flexible availability including nights, weekends, and holidays, with an emphasis on hospitality and merchandise knowledge to drive store performance.

Qualifications

• Experience delivering customer-centered service in a retail setting.
• Ability to learn new processes and tools quickly.
• Strong interpersonal and communication skills.

Responsibilities

• Deliver a customer-centered experience that reflects our culture of hospitality.
• Initiate authentic conversations with customers to understand their needs and provide personalized service.
• Create a seamless omnichannel experience by utilizing available tools.
• Educate customers about the benefits of brand loyalty programs.
• Contribute to overall store performance by staying accountable to personal goals.
• Assist store leaders with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment that reflects brand standards.
• Contribute to a positive work environment by embracing teamwork and collaboration.

Skills

Customer service

Communication

Teamwork

Sales

Job description

White House Black Market is seeking a Sales Associate to welcome customers and provide personalized service in a team-centered store environment. You will learn products, build connections, and contribute to a seamless customer journey across channels.

This role requires flexible availability including nights, weekends, and holidays, with an emphasis on hospitality and merchandise knowledge to drive store performance.