Fashion Sales Ambassador – Growth & Customer Delight

KnitWell Group; Salem (NH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Merchandise discount

Referral Incentive Program

Travel discounts

Concert discounts

Job summary

Talbots in Salem, NH is seeking a part-time sales associate to deliver exceptional customer service, promote products, and build brand relationships. You’ll welcome customers, assist with fashion questions, and help create outfits that fit their needs.

You’ll work as part of a team, support management, and help meet store goals. The role requires friendly communication, reliability, and the ability to stand for long periods, climb ladders, and lift up to 40 lbs as needed.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• Take an active role in assisting the management team to build store business.
• Service multiple customers at a time, multi-task and/or handle projects simultaneously.
• Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
• Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
• Develop and maintain positive working relationships that support a productive work environment.
• Proactively communicate store information, brand initiatives, discrepancies, and other pertinent information to management in order to better enhance the customer experience.
• Achieve sales and service metrics in key measurable areas.
• Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
• Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
• Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
• Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.

Job description

Talbots in Salem, NH is seeking a part-time sales associate to deliver exceptional customer service, promote products, and build brand relationships. You’ll welcome customers, assist with fashion questions, and help create outfits that fit their needs.

You’ll work as part of a team, support management, and help meet store goals. The role requires friendly communication, reliability, and the ability to stand for long periods, climb ladders, and lift up to 40 lbs as needed.