Fashion Sales Advisor — In-Store Styling & Experience

H&M; Fair Oaks (VA); Vor Ort; USD 18.000 - 25.000; Vollzeit

Benefits dieser Stelle

Staff discount

Health insurance

Retirement plan

Paid time off

Zusammenfassung

H&M in the United States is seeking a Sales Advisor to deliver outstanding customer service, guide shoppers through our store, and actively promote products and the Hello Member loyalty program. You will use fashion knowledge to inform customers and support garment care, presentation, and store standards.

As part of the team, you will engage customers in conversations, help tell fashion stories, and work with management to reach sales targets while upholding H&M values and a positive brand

Qualifikationen

• Passionate about fashion and helping customers find what they need.
• Strong customer service mindset and communication skills.
• Experience selling in a fast-paced retail environment.
• Able to work collaboratively with store teams.
• Knowledge of fashion trends and product storytelling.
• Willingness to engage with customers to deliver excellent service.

Aufgaben

• Provide excellent customer service: welcoming and guiding customers through the store.
• Guide customers through our fashion trends, stories and products in all areas of the store.
• Actively promote our Customer Loyalty App (Hello Member) and in-store sustainability initiatives.
• Represent the H&M brand positively during all customer interactions.
• Support with opening and closing of the store.
• Complete full garment cycle from unpacking and refill to steaming and ensure good garment care.
• Maintain a clean and tidy sales floor and back of house.

Kenntnisse

Fashion knowledge

Customer service

Sales experience

Communication

Team collaboration

Jobbeschreibung

H&M in the United States is seeking a Sales Advisor to deliver outstanding customer service, guide shoppers through our store, and actively promote products and the Hello Member loyalty program. You will use fashion knowledge to inform customers and support garment care, presentation, and store standards.

As part of the team, you will engage customers in conversations, help tell fashion stories, and work with management to reach sales targets while upholding H&M values and a positive brand