Fashion Sales Advisor: Expert Styling & Service

H&M; Charlotte (NC); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Staff discount

Health insurance

Retirement plan

Job summary

H&M in Charlotte, NC is seeking a Sales Advisor to deliver exceptional customer service and actively guide customers through the store to promote our products. You will use your fashion knowledge to assist with styling, while helping maintain a clean and engaging sales floor and supporting store operations.

The role emphasizes customer experience, teamwork, and the ability to meet sales targets in a fast-paced retail environment. The position is hourly and located on-site in our Charlotte store.

Qualifications

• Customer service experience in fashion, retail or other service-related industries.
• Passionate about fashion and product knowledge.
• Strong communication and interpersonal skills.
• Able to work collaboratively in a dynamic team.
• Motivated to achieve sales targets and deliver a great customer experience.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Engage with customers to promote products and loyalty programs.
• Promote fashion trends and help customers with styling and product information.
• Support store operations, merchandising and stock replenishment to maintain presentation.
• Assist with opening/closing duties and in-store services and tools where applicable.
• Represent the H&M brand positively in all interactions with customers.

Skills

Customer service

Sales experience

Fashion knowledge

Communication

Team collaboration

Job description

H&M in Charlotte, NC is seeking a Sales Advisor to deliver exceptional customer service and actively guide customers through the store to promote our products. You will use your fashion knowledge to assist with styling, while helping maintain a clean and engaging sales floor and supporting store operations.

The role emphasizes customer experience, teamwork, and the ability to meet sales targets in a fast-paced retail environment. The position is hourly and located on-site in our Charlotte store.