Fashion Retail Sales Lead: Team Coaching & CX

Knitwell Group; West Des Moines (IA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Merchandise discounts

Job summary

Knitwell Group is seeking a Sales Lead in West Des Moines, IA to partner with store leaders, supervise the team, and uphold brand standards. You will coach, guide, and model a customer-centered environment that creates memorable experiences reflecting our hospitality culture.

The role emphasizes driving team performance, operating the store, and delivering excellent service in a fashion retail setting. Regular part-time availability is required.

Qualifications

• 2 years of retail management experience preferred.
• Excellent communication and interpersonal skills.
• A team player mindset with ownership and initiative.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Assist store leadership with general operations, including opening and closing tasks.
• Share brand priorities and messages with store teams.
• Lead on the sales floor with product knowledge and omni-channel approach.
• Provide coaching to keep the team on track with performance goals.
• Handle scheduling, cash handling, inventory, and merchandise replenishment.

Skills

Retail management

Customer service

Communication

Team player

Flexibility

Job description

Knitwell Group is seeking a Sales Lead in West Des Moines, IA to partner with store leaders, supervise the team, and uphold brand standards. You will coach, guide, and model a customer-centered environment that creates memorable experiences reflecting our hospitality culture.

The role emphasizes driving team performance, operating the store, and delivering excellent service in a fashion retail setting. Regular part-time availability is required.