Fashion Retail Associate — Customer Experience & Growth

Soma; Rogers (AR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

401(k) plan

Discounts on Soma merchandise

Professional development

Community impact partnerships

Job summary

Soma is seeking a Sales Associate to welcome customers in a store environment built on hospitality and personalized service. You will share product knowledge, engage customers in authentic conversations, and contribute to a seamless omnichannel experience.

Ideal candidates bring passion for fashion, strong communication, and teamwork. Flexible availability is required, including nights and weekends, with a focus on delivering a positive in-store experience.

Qualifications

• Strong customer service and communication skills.
• Flexible availability including nights, weekends, and holidays.
• Team-oriented with a proactive attitude and initiative.
• Ability to learn new processes and tools quickly.

Responsibilities

• Deliver a customer-centered experience reflecting our hospitality culture.
• Initiate authentic conversations to understand customer needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty programs and benefits.
• Contribute to store performance by meeting personal goals and standards.
• Assist with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store that aligns with brand standards.
• Support a positive, collaborative team environment.

Skills

Customer service

Communication

Team player

Ownership

Learning agility

Job description

Soma is seeking a Sales Associate to welcome customers in a store environment built on hospitality and personalized service. You will share product knowledge, engage customers in authentic conversations, and contribute to a seamless omnichannel experience.

Ideal candidates bring passion for fashion, strong communication, and teamwork. Flexible availability is required, including nights and weekends, with a focus on delivering a positive in-store experience.