Fashion Sales Associate - Customer Experience

Soma; Mission Viejo (CA); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Soma in Mission Viejo, CA is seeking a Sales Associate to welcome customers in a hospitality-driven environment. You will share product knowledge, build genuine connections, and deliver personalized service across in-store and digital channels.

You will support merchandising, inventory, and store upkeep while maintaining the brand's inviting atmosphere. Flexible availability, including nights and weekends, and a readiness to learn new tools are essential.

Qualifications

• Must be at least 16 years old in select states (AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, VA) or 18+ in all other states.
• Flexible availability — including nights, weekends, and holidays.
• Ability to bend, reach, and lift up to 50 pounds.

Responsibilities

• Deliver a customer-centered experience reflecting our hospitality.
• Initiate authentic conversations to understand customer needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty programs.
• Assist store leaders with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment reflecting brand standards.
• Contribute to a positive work environment through teamwork and collaboration.

Skills

Brand passion

Flexible availability

Team player

Learning agility

Interpersonal skills

Job description

Soma in Mission Viejo, CA is seeking a Sales Associate to welcome customers in a hospitality-driven environment. You will share product knowledge, build genuine connections, and deliver personalized service across in-store and digital channels.

You will support merchandising, inventory, and store upkeep while maintaining the brand's inviting atmosphere. Flexible availability, including nights and weekends, and a readiness to learn new tools are essential.