Fashion Retail Concierge - Customer Experience Champion

Soma; Saint Augustine (FL); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Plan

Merchandise Discounts

Professional Development

Community Partnerships

Job summary

Soma is seeking a Sales Associate to welcome customers in a hospitality-driven environment. You will share product knowledge, engage in authentic conversations, and provide personalized service to build lasting connections.

You’ll help create a seamless omnichannel experience using available tools, educate customers about loyalty benefits, assist with merchandising and inventory, and keep the store visually aligned with brand standards. Flexibility for nights/weekends is required.

Qualifications

• Customer-focused interactions and service.
• Ability to learn new tools and processes.
• Excellent interpersonal and communication skills.

Responsibilities

• Deliver a customer-centered experience reflecting our hospitality culture.
• Initiate authentic conversations to understand needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about loyalty benefits and promotions.
• Assist store leaders with merchandising, inventory replenishment, and store organization.

Skills

Customer service

Communication

Team player

Adaptable

Tools

POS system

Inventory management

Job description

Soma is seeking a Sales Associate to welcome customers in a hospitality-driven environment. You will share product knowledge, engage in authentic conversations, and provide personalized service to build lasting connections.

You’ll help create a seamless omnichannel experience using available tools, educate customers about loyalty benefits, assist with merchandising and inventory, and keep the store visually aligned with brand standards. Flexibility for nights/weekends is required.