Fashion Retail Assistant Manager - Client Experience Lead

Michael Kors; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Michael Kors in Houston, TX is seeking an Assistant Store Manager to lead a team focused on delivering an elevated customer experience and building lasting relationships with clients. You will drive daily operations, manage openings and closings, and foster growth in a fast-paced store environment.

The role emphasizes coaching on trends, styling, and selling techniques, while ensuring exceptional service and multi-tasking prowess to boost client engagement and traffic.

Responsibilities

• Drive results through delivering an elevated customer experience
• Lead and execute key opening and closing duties and operational tasks.
• Demonstrate flexibility and desire for individual growth in a fast-paced store environment
• Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques.
• Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence.
• Build a client book through establishing client relationships to drive additional traffic and create client engagement
• Drive Omni channel sales by utilizing all available tools and technology

Job description

Michael Kors in Houston, TX is seeking an Assistant Store Manager to lead a team focused on delivering an elevated customer experience and building lasting relationships with clients. You will drive daily operations, manage openings and closings, and foster growth in a fast-paced store environment.

The role emphasizes coaching on trends, styling, and selling techniques, while ensuring exceptional service and multi-tasking prowess to boost client engagement and traffic.