Fashion Concierge & Stylist Support

Brobston Group; Nashville (TN); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom is seeking a Store Support team member to deliver exceptional customer service at the point of sale. You will assist customers with sales, returns, and other transactions, while staying fashion-forward and helping keep the store organized and runway-ready.

Key duties include staying current on fashion trends, guiding purchase decisions, and promoting Nordstrom Rewards and events. The role may involve supporting order fulfillment and pickup across store areas.

Qualifications

• The ability to prioritize multiple tasks and requests from customers in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong organization and follow-through.
• A knack for problem solving.
• Proficiency with computers and an interest in learning new computer applications.
• The ability to work a flexible schedule based on business needs.

Responsibilities

• Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service
• Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion
• Be a great team player by doing your part of keep the department “runway ready,” including straightening up, lightly cleaning and restocking the cash wrap area and sales floor
• Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary
• Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program
• Flexible to support other areas of the store including order fulfillment and order pick-up

Skills

Prioritization

Communication

Organization

Problem solving

Computers

Flexible schedule

Job description

Nordstrom is seeking a Store Support team member to deliver exceptional customer service at the point of sale. You will assist customers with sales, returns, and other transactions, while staying fashion-forward and helping keep the store organized and runway-ready.

Key duties include staying current on fashion trends, guiding purchase decisions, and promoting Nordstrom Rewards and events. The role may involve supporting order fulfillment and pickup across store areas.