Fashion Advisor – Nordstrom Seattle

Retailboss Inc.; Seattle (WA); Hybrid; USD 40,000 - 60,000; Full time

Job summary

CHANEL in Seattle is seeking a Fashion Advisor with a passion for client service and fashion expertise. You will lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand.

You will optimize the client experience with prompt, warm, and courteous service, build genuine client relationships through thoughtful outreach, and maintain follow-up on repairs and alterations to sustain loyalty.

Qualifications

• Minimum 3 years of related experience.
• Minimum High School Diploma.
• Ability to lift 15 lbs.
• A flexible schedule with the ability to work late nights, weekends, and some holidays.
• Full-time in-store and in-person presence required to support client sales and client service.
• Ability to thrive in a team environment and work collaboratively.
• Understanding of, and passion for client experience.
• Excellent communication skills.
• Foreign language skills are preferred but not required.

Responsibilities

• Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand.
• Optimize the client experience through providing clients with prompt, professional, warm and courteous service.
• Build genuine relationships with clients through thoughtful and consistent outreach.
• Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations.
• Take in repairs and maintain consistent follow up with clients regarding repairs and alterations.

Skills

Excellent communication

Client experience passion

Team player

Foreign language skills

Education

High School Diploma

Job description

We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique's leadership.

What impact you can create at CHANEL: Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand. Optimize the client experience through providing clients with prompt, professional, warm and courteous service. Build genuine relationships with clients through thoughtful and consistent outreach. Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations. Take in repairs and maintain consistent follow up with clients regarding repairs and alterations.

You are energized by: The history and heritage of The House of CHANEL. Being truly service minded. Utilizing your fashion expertise to inspire others. Building collaborative partnerships and relationships in a team-focused environment. Fostering a meaningful client experience centered around inclusion and connection. Appreciation for art, beauty, and luxury.

Requirements:

• Minimum 3 years of related experience.
• Minimum High School Diploma.
• Ability to lift 15 lbs.
• A flexible schedule with the ability to work late nights, weekends, and some holidays.
• Full-time in-store and in-person presence required to support client sales and client service.
• Ability to thrive in a team environment and work collaboratively.
• Understanding of, and passion for client experience.
• Excellent communication skills.
• Foreign language skills are preferred but not required.
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
• Curiosity and desire to learn and grow professionally within the world of CHANEL.