Fashion Advisor, Aspen

CHANEL; Aspen (CO); Sur place; USD 37 000 - 45 000; Plein temps

Avantages offerts par ce poste

Flexible schedule

Hybrid work options

Wellbeing resources

Paid time off

Parental leave

Milk Stork

Care.com membership

401K

Health insurance

Résumé du poste

CHANEL in Aspen is seeking a Fashion Advisor with a passion for client service and fashion expertise. You will provide a superior level of service to clients while increasing conversion and retention to drive revenue and inspire brand loyalty.

The role involves building relationships, converting walk-ins to clients, and working with a diverse sales team under boutique leadership. A minimum of 3 years in fashion retail and the ability to lift 15 lbs are required, with a flexible schedule

Qualifications

• Minimum 3 years of related fashion retail experience.
• Minimum High School Diploma required.
• Excellent communication and client service skills.
• Foreign language skills preferred.

Responsabilités

• Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors.
• Optimize the client experience through prompt, professional, warm and courteous service.
• Build genuine relationships with clients through thoughtful and consistent outreach.
• Demonstrate a can-do attitude and consistently exceed client expectations.
• Take in repairs and maintain follow up with clients regarding repairs and alterations.

Connaissances

Client service

Communication

Fashion expertise

Foreign language

Formation

High School Diploma

Description du poste

Fashion Advisor , Aspen

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams.

About the role

We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique's leadership.

What impact you can create at CHANEL

• Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
• Optimize the client experience through providing clients with prompt, professional, warm and courteous service
• Build genuine relationships with clients through thoughtful and consistent outreach
• Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
• Take in repairs and maintain consistent follow up with clients regarding repairs and alterations

You are energized by

• The history and heritage of The House of CHANEL
• Being truly service minded
• Utilizing your fashion expertise to inspire others
• Building collaborative partnerships and relationships in a team-focused environment
• Fostering a meaningful client experience centered around inclusion and connection
• Appreciation for art, beauty, and luxury

What you will bring to the team

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Foreign language skills are preferred but not required
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL

Position Logistics

• Minimum 3 years of related experience
• Minimum High School Diploma
• Ability to lift 15 lbs.
• A flexible schedule with the ability to work late nights, weekends, and some holidays

What skills you will learn

• Exposure to multiple boutique business functions and categories
• Growth in additional business and functional areas of the retail business
• Opportunity to collaborate and succeed as a team with colleagues and cross-functionally
• Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules

Compensation

The anticipated hourly rate range for this position is $27.70 through $33.00. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.

Benefits and Perks

• Flexibility (flexible time and hybrid work options)
• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K, pension, and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information

CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion

At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.

We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.