Fashion Advisor, Rodeo Drive

Chanel; Beverly Hills (CA); Hybrid; USD 37,000 - 47,000; Full time

Benefits offered by this job

Wellbeing resources

Family benefits

Paid time off

401K

Healthcare

Job summary

CHANEL on Rodeo Drive is seeking a Fashion Advisor with a passion for client service and fashion expertise to elevate the luxury shopping experience. You'll join a diverse sales team and report to boutique leadership, delivering superior service and driving client conversion and loyalty.

You will build lasting relationships, welcome walk-in clients, manage alterations, and contribute to brand storytelling through impeccable presentation and collaboration in a hybrid work setting.

Qualifications

• Minimum 3 years of related experience.
• Minimum High School Diploma.
• Ability to lift 15 lbs.
• Flexible schedule with late nights, weekends, and some holidays.

Responsibilities

• Lead development of new customers, converting walk-ins to clients and brand ambassadors.
• Provide prompt, professional, warm and courteous service to optimize the client experience.
• Build genuine client relationships through thoughtful outreach.
• Demonstrate a can-do attitude to continually raise service levels and exceed expectations.
• Accept repairs and follow up with clients regarding repairs and alterations.

Skills

Client service

Fashion expertise

Communication

Relationship building

Team collaboration

Education

High School Diploma

Job description

Fashion Advisor, Rodeo Drive

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

About the role

We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique's leadership.

What impact you can create at CHANEL

• Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
• Optimize the client experience through providing clients with prompt, professional, warm and courteous service
• Build genuine relationships with clients through thoughtful and consistent outreach
• Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
• Take in repairs and maintain consistent follow up with clients regarding repairs and alterations

You are energized by

• The history and heritage of The House of CHANEL
• Being truly service minded
• Utilizing your fashion expertise to inspire others
• Building collaborative partnerships and relationships in a team-focused environment
• Fostering a meaningful client experience centered around inclusion and connection
• Appreciation for art, beauty, and luxury

What you will bring to the team

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Foreign language skills are preferred but not required
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL

Position Logistics

• Minimum 3 years of related experience
• Minimum High School Diploma
• Ability to lift 15 lbs.
• A flexible schedule with the ability to work late nights, weekends, and some holidays

What skills you will learn

• Exposure to multiple boutique business functions and categories
• Growth in additional business and functional areas of the retail business
• Opportunity to collaborate and succeed as a team with colleagues and cross-functionally
• Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules

Compensation

The anticipated hourly rate range for this position is $27.30 through $34.20. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.

Benefits and Perks

• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K, and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Flexible Time and Hybrid Work Option

Retail/Field/Boutique positions:

• Workplace Essential:
• o Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results.

Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.