Farmhouse Sweets & Treats Shop Attendant

Oglebay; West Virginia; On-site; USD 14,000 - 17,000; Part time

Job summary

Oglebay is seeking a part-time Farmhouse Sweets & Treats Shop Attendant at the Farmhouse Sweets & Treats shop in Wheeling, WV. You will greet guests, assist with candy, bulk chocolate, treats, and merchandise, and ensure a welcoming, clean, and well-stocked shop.

You will operate the POS system, handle cash and returns, stock shelves, and provide product information while promoting resort activities and events.

Qualifications

• High School Diploma or GED; or 1–3 months related experience or training; or equivalent combination of education and experience.
• Friendly, outgoing personality with a genuine interest in helping guests.
• Ability to handle cash and operate a POS system.
• Strong communication and interpersonal skills.
• Ability to learn product information and confidently make recommendations to guests.

Responsibilities

• Greet guests in a friendly, enthusiastic, and professional manner.
• Assist guests with candy, sweets, treats, gifts, and merchandise.
• Operate the POS system; process sales, exchanges, and returns.
• Stock, replenish, and rotate items; maintain clean, organized displays.
• Provide knowledgeable information about products and resort offerings.

Skills

Customer service

Cash handling

POS operation

Retail experience

Team player

Communication

Education

High School Diploma or GED

Tools

POS system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Farmhouse Sweets & Treats Shop Attendant

Part-Time Oglebay Park, Wheeling, WV, US

Salary Range: $10.00 To $12.00 Hourly

The Farmhouse Sweets and Treats Shop Attendant is responsible for creating a welcoming, fun, and memorable experience for guests visiting Farmhouse Sweets & Treats at Oglebay. This position provides exceptional customer service while assisting guests with candy, bulk chocolate, treats, merchandise, ice cream, and other retail offerings. The Farmhouse Shop Attendant helps maintain an attractive, clean, and well-stocked shop while ensuring accurate transactions and positive guest experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Welcome and engage guests in a friendly, enthusiastic, and professional manner.
• Provide excellent customer service and assist guests with selecting candy, sweets, treats, gifts, and merchandise.
• Operate the point-of-sale system accurately and efficiently, including cash, credit card, and other approved payment methods.
• Process sales, exchanges, and returns according to Oglebay Resort policies.
• Maintain accurate cash handling and follow all register and cash-control procedures.
• Stock, replenish, and rotate candy, food items, merchandise, and retail products.
• Keep shelves, displays, counters, and the overall shop clean, organized, and visually appealing.
• Monitor inventory levels and communicate replenishment needs to management.
• Assist with receiving, unpacking, checking, tagging, and putting away merchandise.
• Maintain cleanliness and organization of work areas throughout the shift.
• Follow all food safety, sanitation, health, and safety procedures applicable to the shop. Complete classes as needed.
• Assist with preparing and packaging candy, treats, gift items, and guest purchases when needed.
• Provide knowledgeable information about products, resort amenities, and local offerings when appropriate.
• Promote resort activities, special events, and other guest experiences when opportunities arise.
• Handle guest questions, concerns, and complaints professionally and promptly, involving management when necessary.
• Help maintain a positive, energetic atmosphere that reflects the Farmhouse Sweets & Treats brand and Oglebay guest experience.
• Perform opening and closing duties as assigned.
• Assist with seasonal merchandise changes and special events when requested by management.
• Complete appropriate trainings listed on the human resources Training Matrix.
• Adhere to Wheeling Park Commission’s safety rules and policy; refer any and all safety concerns to department manager, safety committee or human resources.
• Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employees.

COMPENTENCIES

• Previous retail, hospitality, food service, or customer service experience preferred. But it is not necessary.
• Friendly, outgoing personality with a genuine interest in helping guests.
• Strong communication and interpersonal skills.
• Ability to handle cash and operate a point-of-sale system accurately.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Ability to learn product information and confidently make recommendations to guests.

EDUCATION and/or EXPERIENCE

High School Diploma or General Education Degree (GED); or one to three months related experience or training; or equivalent combination of education and experience.