Farmer Relations Manager

Dairy West; Twin Falls (ID); On-site; USD 63,000 - 101,000; Full time

Benefits offered by this job

Competitive salaries

Premium-free health insurance

Dental coverage + vision benefits

Free in-office dairy products + swag

401k with up to 10% employer match

Paid parental and adoption leave

Flexible spending or health savings

Life insurance

Long-term disability insurance

AD&D insurance

Employee assistance program

Pet insurance

20 days of PTO

10 paid holidays

Coaching and mentoring

Tuition reimbursement

Professional association memberships

Check-in conversations

Job summary

Dairy West is seeking a motivated Farmer Relations Manager to serve as a trusted liaison between Dairy West and dairy producers across Idaho, with a focus on the Magic Valley. The role reports to the Twin Falls office and requires residency in Idaho’s Magic Valley, with frequent farm visits and strong community engagement.

You will translate industry information into practical on-farm support, connect producers with resources, and help share positive stories from Idaho’s dairy community while

Qualifications

• Bachelor’s degree or equivalent experience with 5+ years in agriculture or producer relations.
• Willingness to travel frequently within Idaho and occasionally out of state.
• Strong relationship-building, listening, communication, and problem-solving skills.
• Experience with CRM systems such as Salesforce and Microsoft 365.

Responsibilities

• Build and maintain trusted relationships with dairy producers, allied industry partners, and community stakeholders.
• Serve as primary Dairy West contact for producers, providing information, resources, and ongoing support.
• Regularly visit dairy farms to understand producer needs and share Dairy West initiatives.
• Communicate the purpose, value, programs, and impact of dairy checkoff to producers.
• Promote producer education, workforce development, and on-farm trainings.
• Identify and share producer success stories related to animal care, milk quality, and sustainability.
• Engage producers in media training, crisis communication, and industry events.
• Represent Dairy West at agricultural, promotional, and educational events.

Skills

Relationship-building

Communication

Problem-solving

Public speaking

Travel frequently

Independent work

MS 365

Salesforce CRM

Education

Bachelor’s degree

10+ years experience considered

Tools

Salesforce

Microsoft 365

Job description

Dairy West is seeking a motivated and relationship-driven Farmer Relations Manager to serve as a trusted liaison between Dairy West and dairy producers throughout Idaho, with a primary focus on the Magic Valley.

This field-based position builds relationships with dairy farmers, connects producers with valuable resources and programs, and communicates the impact of dairy checkoff investments. The Farmer Relations Manager will regularly visit dairy operations, listen to producer needs, support education and training opportunities, and help identify and share positive stories from Idaho’s dairy community.

The ideal candidate is passionate about agriculture, enjoys working directly with producers, and can translate industry information into practical, meaningful support for on-farm solutions. This position will office from our Twin Falls location and requires residency within Idaho’s Magic Valley.

Key Responsibilities

• Build and maintain trusted relationships with dairy producers, allied industry partners, agricultural organizations, and community stakeholders.
• Serve as a primary Dairy West contact for producers, providing information, resources, materials, and ongoing support.
• Regularly visit dairy farms to understand producer needs, share Dairy West initiatives, and identify opportunities for engagement.
• Clearly communicate the purpose, value, programs, and impact of dairy checkoff.
• Promote and support producer education, workforce development, leadership training, and on-farm employee training programs.
• Identify and share producer success stories related to animal care, sustainability, milk quality, innovation, and community involvement.
• Engage producers in media training, crisis communication, social media, speaking opportunities, and industry events.
• Represent Dairy West at relevant agricultural, promotional, and educational events.
• Collaborate with Dairy West teams and industry partners to advance programs that benefit dairy producers and strengthen consumer confidence in dairy.
• Maintain accurate producer and allied industry information in Salesforce.
• Monitor program outcomes, assist with budget management, and ensure responsible stewardship of farmer investments.
• Stay informed about dairy industry trends, challenges, and opportunities.
• Manage agreements and contracts related to farmer and allied industry programs.
• Perform other duties as needed.

Qualifications

• Bachelor’s degree and at least five years of relevant experience, or an equivalent combination of education and experience. Candidates with at least 10 years of relevant experience may also be considered.
• Experience in agriculture, dairy, producer relations, account management, education, training, consulting, or a related field.
• Strong relationship-building, listening, communication, and problem-solving skills.
• Comfort speaking with individuals and groups in farm, community, and industry settings.
• Ability to work independently, manage changing priorities, and maintain consistent follow-through.
• Proficiency with Microsoft 365 and customer relationship management systems such as Salesforce.
• Valid driver’s license and the ability to maintain insurability under Dairy West’s automobile insurance requirements.
• Ability and willingness to travel frequently throughout Idaho and occasionally out of state.
• Residence in, or willingness to relocate to, Idaho’s Magic Valley.

Preferred Qualifications

• Experience working directly with dairy producers.
• Knowledge of Idaho agriculture and the dairy industry.
• Familiarity with local, regional, or national dairy checkoff organizations.
• Experience supporting producer education, workforce training, milk quality, sustainability, or other on-farm initiatives.
• Spanish-language proficiency.

What We Value

At Dairy West, our work is grounded in Trust, Action, and Stewardship. We value people who build strong relationships, communicate openly, take initiative, follow through on commitments, and keep the farmer investment at the center of their decisions.

This is an opportunity to make a meaningful impact while working alongside dairy farm families, agricultural partners, and colleagues who care deeply about the future of the dairy industry.

Classification: Exempt

Travel: Approximately 50% in-magic valley and 10% out-of-state, company provided vehicle

Salary: $63,035-$100,856

BENEFITS:THE ESSENTIALS

• Competitive salaries (regular market analysis)
• Premium-free (for employees) health insurance
• Dental coverage + vision benefits
• Free in-office dairy products + cool swag

ADDED PEACE OF MIND

• 401k with up to 10% employer match
• Six weeks of paid parental and adoption leave
• Flexible spending or health savings accounts
• Life insurance
• Long-term disability insurance
• Accidental death + dismemberment insurance
• Supportive employee assistance program
• Pet insurance

FLEXIBLE WORK / LIFE

• Flexible workplace
• 20 days of PTO to start (more awarded with tenure)
• 10 paid holidays

GROWTH & DEVELOPMENT

• CliftonStrengths®-based approach
• Coaching and mentoring
• Education + tuition reimbursement
• Professional association memberships
• Check-in conversations

Dairy West is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees and applicants receive fair consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.