Farm Tech Customer Success Specialist

TerraClear Inc; Sioux Falls (SD); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Pre-IPO stock options

Medical, dental, and vision insurance

Generous paid time off

401(k) plan

Inclusive company culture

Job summary

TerraClear Inc in Sioux Falls is seeking a Customer Success Representative to ensure high customer satisfaction and retention. The role involves educating customers about our products and services, addressing their needs, and providing ongoing support for their success. Ideal candidates will have strong interpersonal skills and experience in a customer-service role, with familiarity in farming practices.

Compensation includes a competitive salary of $65-75k, pre-IPO stock options, and health insurance benefits. Join our mission-driven team dedicated to transforming agricultural intelligence.

Qualifications

• 2-3 years of proven success in a customer-service oriented role driving retention.
• Experience using CRM software and customer success tools.
• Strong analytical skills to create and interpret customer data.

Responsibilities

• Develop understanding of products to educate customers.
• Serve as main contact for addressing customer needs.
• Conduct check-ins to assess customer satisfaction.

Skills

Customer service

CRM software knowledge

Farming practices

Analytical skills

Interpersonal skills

Tools

HubSpot

Google Suite

Job description

TerraClear Inc in Sioux Falls is seeking a Customer Success Representative to ensure high customer satisfaction and retention. The role involves educating customers about our products and services, addressing their needs, and providing ongoing support for their success. Ideal candidates will have strong interpersonal skills and experience in a customer-service role, with familiarity in farming practices.

Compensation includes a competitive salary of $65-75k, pre-IPO stock options, and health insurance benefits. Join our mission-driven team dedicated to transforming agricultural intelligence.