Farm Store & Guest Experience Specialist

Mary; Ellicott City (MD); On-site; USD 25,000 - 30,000; Part time

Job summary

Mary's Land Farm is seeking a personable, detail-oriented associate for the farm store, where you will guide guests through an artisan oil and balsamic tasting experience and help navigate farm-raised meat selection. You may also support the Inn and seasonal festivals as needed, including guest hosting and event setup.

Ideal candidates bring retail or hospitality experience, a passion for local foods, and excellent communication.

Qualifications

• Friendly, outgoing personality with proven retail, sales or hospitality experience
• Genuine interest in local food systems, small producers, and community connection
• Excellent verbal communication skills
• Able to problem-solve independently as issues arise
• Comfortable working across different roles and settings on a working farm property

Responsibilities

• Welcome customers by greeting them and offering assistance
• Guide guests through the store, suggesting products and sharing the stories behind them
• Educate customers on the farm's meats, artisan oils and balsamics, and other local partner products
• Share information about local and regional business partners, community happenings, and farm news
• Process payments accurately (cash, check, credit/debit)
• Exercise sound judgment to resolve customer issues as they arise
• Receive, inventory and stock products on store floor and back stock areas
• Support the Inn with housekeeping, turnover, and guest experience needs as scheduled
• Assist with festival and event operations, including setup, guest flow, vendor support, and day-of hospitality
• Represent the farm's mission and values consistently across every guest touchpoint, whether in the store, at the Inn, or on the festival grounds
• Contribute to overall team effort by assisting wherever needed
• Maintain scheduling commitments across all areas of responsibility

Skills

Retail & hospitality

Customer service

Communication

Teamwork

Adaptability

Lift 50 lbs

POS operation

Tools

POS system

Job description

Mary's Land Farm is seeking a personable, detail-oriented associate for the farm store, where you will guide guests through an artisan oil and balsamic tasting experience and help navigate farm-raised meat selection. You may also support the Inn and seasonal festivals as needed, including guest hosting and event setup.

Ideal candidates bring retail or hospitality experience, a passion for local foods, and excellent communication.