Fans-First Restaurant General Manager

You Scream Holdings, LLC.; Van Buren (AR); On-site; USD 35,000 - 42,000; Full time

Job summary

Dairy Queen in Van Buren, AR, is seeking a Restaurant General Manager to lead dining room and kitchen operations. The role emphasizes delivering exceptional fan service, overseeing P&L, and motivating the team to exceed brand standards.

Ideal candidates have 3–5 years of restaurant management experience, strong hospitality skills, and a ServSafe certification. This is a full-time, on-site position based in Van Buren, AR, with opportunities to develop professionally within the Dairy Queen brand.

Qualifications

• Minimum 3–5 years of restaurant management experience with P&L responsibility.
• High School diploma or equivalent required.
• Strong hospitality and customer service skills.
• Proven ability to manage COGS and labor costs.
• Coaching and developing employees effectively.

Responsibilities

• Be an ambassador of the Dairy Queen brand; maintain professional conduct at all times.
• Greet fans warmly and ensure fan-first service.
• Develop and execute the restaurant's business plan to optimize sales and profit.
• Hire, train, and coach store management and crew members.
• Maintain a clean, safe, and welcoming environment for fans and staff.
• Enforce safe food handling and PRIDE routines in daily operations.
• Lead local marketing efforts and monitor competitors' activity.
• Ensure daily operations meet brand standards and drive positive results.

Skills

Hospitality excellence

Customer service

COGS & labor control

Team coaching & development

Under pressure performance

Organizational/detail-oriented

Physical stamina (50 lbs)

Education

High School diploma or equivalent

Tools

ServSafe certification

Job description

Dairy Queen in Van Buren, AR, is seeking a Restaurant General Manager to lead dining room and kitchen operations. The role emphasizes delivering exceptional fan service, overseeing P&L, and motivating the team to exceed brand standards.

Ideal candidates have 3–5 years of restaurant management experience, strong hospitality skills, and a ServSafe certification. This is a full-time, on-site position based in Van Buren, AR, with opportunities to develop professionally within the Dairy Queen brand.