Restaurant GM: Lead Team, Elevate Fan Experience

You Scream Holdings, LLC.; Little Rock (AR); On-site; USD 23,000 - 28,000; Full time

Job summary

Dairy Queen in Little Rock, AR seeks a General Manager to lead dining room and kitchen, drive profitability, and coach a high-performing team. The role emphasizes brand standards, food safety, and strong guest experiences in a fast-paced environment.

Ideal candidates bring 3-5 years of management in quick-service, ServSafe certification, and a proactive, customer-focused mindset to build a positive, inviting store atmosphere.

Qualifications

• Minimum 3-5 years of restaurant management experience with responsibility for profits and losses.
• Strong hospitality and customer service skills; ability to coach and develop staff.
• Must be ServSafe certifiable and maintain safe food handling practices.

Responsibilities

• Be an ambassador of the Dairy Queen brand and maintain professional performance.
• Greet fans enthusiastically and deliver fan-first service with timely, quality service.
• Develop the restaurant’s business plan with ownership to optimize sales and profit.
• Hire, train, coach, and develop the store management team and hourly crew.
• Ensure food safety training is prioritized and PRIDE routines are followed.
• Lead local marketing efforts to attract fans and increase sales.

Skills

Restaurant management

COGS control

Labor management

ServSafe certified

Customer service

Employee coaching

Education

High school diploma

Job description

Dairy Queen in Little Rock, AR seeks a General Manager to lead dining room and kitchen, drive profitability, and coach a high-performing team. The role emphasizes brand standards, food safety, and strong guest experiences in a fast-paced environment.

Ideal candidates bring 3-5 years of management in quick-service, ServSafe certification, and a proactive, customer-focused mindset to build a positive, inviting store atmosphere.