Fandom Experience Specialist — Retail & Merch Wizard

BoxLunch & Hot Topic; Las Vegas (NV); On-site; USD 19,000 - 25,000; Part time

Job summary

BoxLunch & Hot Topic is seeking a part-time Sales Associate in Las Vegas to deliver exceptional customer service and drive sales for music and pop culture merch. You will be a fan in-store advocate, help guests find items, and participate in merchandising and inventory tasks to maintain a visually engaging shop.

The role emphasizes teamwork, trend knowledge, and a positive customer experience while supporting store operations and fulfilling daily tasks in a fast-paced retail environment.

Qualifications

• Retail experience is preferred.
• Strong customer service and sales abilities.
• Must be at least 16 years of age.

Responsibilities

• Deliver an amazing shopping experience to encourage return customers.
• Maintain visual standards in assigned sales floor areas.
• Process transactions and drive add-on sales at the register.
• Share fashion and music trends with management and HQ partners.
• Keep stock rooms organized and the store tidy.
• Support store leadership and team with assigned duties.
• Assist with planogram changes and merchandising.

Skills

Customer service

Sales

Teamwork

Communication

Job description

BoxLunch & Hot Topic is seeking a part-time Sales Associate in Las Vegas to deliver exceptional customer service and drive sales for music and pop culture merch. You will be a fan in-store advocate, help guests find items, and participate in merchandising and inventory tasks to maintain a visually engaging shop.

The role emphasizes teamwork, trend knowledge, and a positive customer experience while supporting store operations and fulfilling daily tasks in a fast-paced retail environment.