Fan Experience Specialist (Sports Retail)

Rally House; Cincinnati (OH); On-site; USD 19,000 - 21,000; Part time

Job summary

Rally House in Cincinnati, OH is looking for a Teammate to deliver a welcoming and energetic shopping experience. You will complete daily tasks, assist guests with product selections, and help maintain attractive displays.

This entry-level role emphasizes teamwork, initiative, and brand enthusiasm. You’ll follow playbooks, support promotions and events, and grow your skills through training while helping fans feel right at home.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.
• Ability to stand and walk for extended periods.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Maintain clean, organized fixtures and back-of-house areas; report issues.

Skills

Customer service

Teamwork

Communication

Time management

Job description

Rally House in Cincinnati, OH is looking for a Teammate to deliver a welcoming and energetic shopping experience. You will complete daily tasks, assist guests with product selections, and help maintain attractive displays.

This entry-level role emphasizes teamwork, initiative, and brand enthusiasm. You’ll follow playbooks, support promotions and events, and grow your skills through training while helping fans feel right at home.