Fan Experience Specialist — Events & Guest Services

Spurs Sports & Entertainment; San Antonio (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

Spurs Sports & Entertainment (SS&E) seeks a Fan Experience Representative for our San Antonio venues. This part-time role supports all SS&E franchises and events, delivering exceptional guest services and ensuring safety and enjoyment for fans.

You’ll train in crowd management, usher duties, and access control while representing SS&E values. Responsibilities include remaining calm during events, guiding guests, and coordinating with staff.

Qualifications

• Provide direct guest services to fans and guests.
• Maintain professionalism in high-pressure, loud environments.
• Communicate clearly in English; bilingual (Spanish) preferred.

Responsibilities

• Remain calm and professional in high-pressure situations.
• Respond to emergency protocols and guest evacuations as needed.
• Provide direct guest services and assist with venue operations.

Skills

Guest services

Crowd management

Professionalism

English communication

Emergency protocols

Bilingual preferred

Job description

Spurs Sports & Entertainment (SS&E) seeks a Fan Experience Representative for our San Antonio venues. This part-time role supports all SS&E franchises and events, delivering exceptional guest services and ensuring safety and enjoyment for fans.

You’ll train in crowd management, usher duties, and access control while representing SS&E values. Responsibilities include remaining calm during events, guiding guests, and coordinating with staff.