PROSHOP - Part Time Sales Associate

Colonial Group; Seguin (TX); On-site; USD 24,000 - 32,000; Full time

Job summary

Dallas Cowboys Pro Shops is recruiting teammates to deliver world-class customer service and maximize sales. You will create a fun, energetic environment for our fans and uphold the Star Service standard in every interaction.

The role requires a High School Diploma or GED, ability to stand for long periods, lift up to 30 lbs, and flexibility to work nights, weekends, and holidays. We seek integrity, excellence, teamwork, and passion in every shift.

Qualifications

• Requires a high school diploma or GED.
• Strong communication and interpersonal skills are essential.
• Ability to stand for extended periods and lift up to 30 pounds.
• Previous retail experience is preferred but not required.
• Reliable, flexible, and willing to work nights, weekends, and holidays.

Responsibilities

• Create a fun and energetic environment for fans and teammates.
• Deliver world-class customer service through the Star Service model, every customer, every time.
• Upsell and communicate product campaigns to maximize sales and meet KPIs.
• Maintain neat and organized sales floor, cash wrap, fitting rooms, and stockrooms.

Skills

Communication skills

Stamina

Lifting up to 30 lbs

Retail experience

Flexibility

Problem solving

Integrity

Teamwork

Education

High School Diploma or GED

Job description

Come join America's Team and be a part of the 5x Super Bowl Champion Dallas Cowboys Family! Our winning tradition doesn’t just happen on the field, it extends into our communities and retail stores. The DallasCowboys Pro Shops provide the ultimate game day experience while carrying the largest selection of official Cowboys fan gear. As part of the Team, you’re an integral part of our selling culture and ability to bring the excitement of the Dallas Cowboys to our fans. The Star represents our success and quality of work through world- class customer service. Earning your Star come with a commitment to deliver an exceptional customer experience while maximizing sales and profit. We are recruiting teammates who act with integrity, pursue excellence, give back to the community, display teamwork, and strive for passion every day.

Customer Experience:

• Creates a fun and energetic environment for our fans and teammates.
• Understands and able to deliver a world-class customer experience through our “Star Service” model to every customer, every time.
• Exhibits a customer-focused mentality, driven by the desire to go over and beyond for our fans.

• Proactively educates himself/herself on product knowledge and merchandise campaigns to effectively communicate and promote to our customers.
• Upholds store visual merchandising standards.
• Maintains a neat, clean, and organized sales floor, cash wrap, and fitting room to ensure environment is safe for teammates and customers.

Selling Culture and Talent:

• Engages in a selling culture focused on acquiring the needs of customers and building relationships
• Able to advise, upsell, and influence the purchase of additional products to maximize sales.
• Contributes to a winning culture that strives to meet store’s daily KPIs both individually and as a team.
• Promotes Dallas Cowboys United Membership packs to all fans.

Operational Excellence:

• Understands and follows all company policies and procedures with integrity.
• Works effectively to maintain an inviting shopping atmosphere for our fans by ensuring the selling floor, cashwrap, fitting rooms, and stockrooms are well maintained in accordance with company standards.
• Able to protect assets through proactive customer engagement on the sales floor, properly checking in merchandise upon arrival, and providing consistent accuracy in cash handling.
• Able to balance our exceptional customer service experience with necessary operational tasks.

Qualifications:

• High School Diploma or GED required
• Must be at least 18 years old
• Previous experience in a retail setting preferred
• Able to stand for extended periods (4 hours or longer)
• Able to lift 30lbs.
• Strong communication skills
• Equipped to troubleshoot/problem solve and remain calm in challenging situations
• Upholds honesty and integrity in all decisions and actions
• Demonstrates flexibility and quickly adapts to changes while maintaining high levels of productivity and effectiveness
• Able to work flexible hours, including nights, weekends, and holidays

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law