Fan Experience Associate: Box Office & Retail

Stadium Scene; Canton (OH); Hybrid; USD 17,000 - 21,000; Part time

Job summary

Stadium Scene at the Pro Football Hall of Fame in Canton, OH seeks a Part-time Box Office Guest Services Associate. The role blends guest services and museum store duties, with primary focus on ticket sales, information, and guest inquiries, plus assisting merchandise purchases and cash handling.

Ideal candidates enjoy football, deliver a fun guest experience, and are available weekends/evenings with flexible scheduling.

Qualifications

• Experience in guest service or retail or ticketing is preferred.
• Experience in retail or ticketing is a plus.
• Ability to engage guests and build relationships.
• High energy, friendly demeanor and positive attitude.
• Weekend and evening availability.

Responsibilities

• Provide a fun guest experience at the Hall of Fame and store.
• Process ticket sales and upsell MVP memberships.
• Schedule museum tours and answer event questions.
• Handle cash and reconcile the daily register.
• Maintain store cleanliness and organized merchandise.
• Answer store phones and assist with product availability.

Skills

Guest service

Retail/ticketing

Communication

Weekend availability

Cash handling

Computers/data entry

Tools

POS system

Job description

Stadium Scene at the Pro Football Hall of Fame in Canton, OH seeks a Part-time Box Office Guest Services Associate. The role blends guest services and museum store duties, with primary focus on ticket sales, information, and guest inquiries, plus assisting merchandise purchases and cash handling.

Ideal candidates enjoy football, deliver a fun guest experience, and are available weekends/evenings with flexible scheduling.