Box Office & Retail Guest Experience Associate

Pro Football Hall of Fame; Canton (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

The Pro Football Hall of Fame is seeking a part-time Box Office Guest Services Associate to welcome guests, process ticket sales, and assist with the museum store. This hybrid role focuses on the box office while supporting merchandise purchases and store operations.

Ideal candidates have experience in guest services, retail, or ticketing, with a friendly, energetic attitude and strong data-entry skills. Availability includes weekends and evenings.

Qualifications

• Previous guest service experience is preferred, including experience in retail, ticketing, or a similar customer-facing environment.

Responsibilities

• Provide a fun experience to Hall of Fame guests through active conversation and engagement.
• Provide information about events, process ticket sales, schedule museum tours.
• Handle cash and credit transactions and reconcile daily register.
• Resolve any ticketing issues or discrepancies promptly.
• Maintain cleanliness and organization at the box office area and the retail store.
• Maintain accurate records of ticket sales and museum attendance.

Skills

Guest service

Cash handling

Merchandise sales

Retail operations

Job description

The Pro Football Hall of Fame is seeking a part-time Box Office Guest Services Associate to welcome guests, process ticket sales, and assist with the museum store. This hybrid role focuses on the box office while supporting merchandise purchases and store operations.

Ideal candidates have experience in guest services, retail, or ticketing, with a friendly, energetic attitude and strong data-entry skills. Availability includes weekends and evenings.