Fan Experience Associate

Rally House; Shelby Charter Township (MI); On-site; USD 19,000 - 21,000; Full time

Job summary

Rally House in Shelby Charter Township, Michigan, is seeking teammates to deliver a welcoming, energetic customer experience while assisting with daily store tasks and operations.

You will contribute to sales, merchandising, and operations through teamwork, attention to detail, and initiative, helping create a positive, sports-focused store atmosphere for fans. If you enjoy sports and working with people, this is a great fit.

Qualifications

• Experience in customer service preferred.
• Ability to work in a fast-paced, team environment.
• Willingness to follow playbooks and safety guidelines.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Actively participate in training and skill drills to build service capability.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Deliver a welcoming, energetic customer experience using the Party model.
• Represent Rally House with enthusiasm and professionalism.

Skills

Customer service

Teamwork

Communication

Sports enthusiasm

Tools

Store systems

Job description

Rally House in Shelby Charter Township, Michigan, is seeking teammates to deliver a welcoming, energetic customer experience while assisting with daily store tasks and operations.

You will contribute to sales, merchandising, and operations through teamwork, attention to detail, and initiative, helping create a positive, sports-focused store atmosphere for fans. If you enjoy sports and working with people, this is a great fit.