Fan Experience Associate

Rally House; Kokomo (IN); On-site; USD 18,000 - 21,000; Part time

Job summary

Rally House in Kokomo, IN is seeking a Teammate to deliver a welcoming and energetic guest experience while supporting sales, merchandising, and operations. You will work in a fast-paced retail environment, collaborating with teammates to create a positive store atmosphere and uphold brand standards.

The role emphasizes customer service, initiative, and attentiveness to store procedures, with opportunities to participate in training and skill drills to improve service capability.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.
• Ability to stand and walk for extended periods.

Responsibilities

• Deliver a welcoming, energetic customer experience and help guests feel at home.
• Complete daily tasks accurately and on time with attention to detail.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Merchandising tasks: folding, hanging, replenishment, and recovery.
• Support floor moves and transitions under leadership guidance.
• Build working knowledge of store systems and daily processes.

Skills

Customer service

Communication

Time management

Teamwork

Job description

Rally House in Kokomo, IN is seeking a Teammate to deliver a welcoming and energetic guest experience while supporting sales, merchandising, and operations. You will work in a fast-paced retail environment, collaborating with teammates to create a positive store atmosphere and uphold brand standards.

The role emphasizes customer service, initiative, and attentiveness to store procedures, with opportunities to participate in training and skill drills to improve service capability.