Family Triage Resident Support Specialist

Columbus House, Inc; New Haven (CT); Sur place; USD 22 000 - 31 000; Temps partiel

Résumé du poste

Columbus House, Inc. seeks a Family Triage Resident Support Specialist for 2nd and 3rd shifts on a seasonal basis in New Haven, CT. The role includes supervising residents, assisting with admissions and discharges, and maintaining detailed logs of client activity.

Requirements include experience with homelessness, strong communication, and basic computer skills (MS Word/Excel). Bilingual English/Spanish preferred; punctuality and dependability are essential.

Qualifications

• Experience working with the homeless population, including those with substance abuse and mental health issues.
• Excellent interpersonal, oral and written communication skills are essential.
• Must be able to engage people from diverse backgrounds using Harm Reduction principles.

Responsabilités

• Provide residential supervision and oversight for family triage residents.
• Assist in admission and discharge processes; supervise chore assignments.
• Monitor client behavior, log self-administered medications and incidents.
• Maintain journals and records; perform crisis intervention as required.

Connaissances

Interpersonal skills

Oral communication

Written communication

Crisis intervention

Harm Reduction

Outils

MS Word

MS Excel

Description du poste

Family Triage Resident Support Specialist 2nd & 3rd shifts

Seasonal: November 15, 2026 to April 15, 2027

Seasonal Part Time and Per Diem Positions, FLSA Non-Exempt, Essential

Company Overview & Mission

Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provisionof food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless. Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people experiencing homelessness or at imminent risk by providing life‑saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities."

Responsibilities

Provide residential supervision and oversight for the family triage residents. Assist in admission/discharge process; supervise chore assignments; monitor client behavior and interactions. Duties include hourly journal entries; supervision and logging of self-administered client medications, incident reporting, demographics, crisis intervention and other assignments as required.

Qualifications And Requirements

Experience working with the homeless population, including those with substance abuse and mental health issues, is required. Excellent interpersonal, oral and written communication skills are essential. Must have the ability to engage people from a variety of life backgrounds; able to employ Harm Reduction principles and understand Cultural Diversity principles. Ability to learn skills to perform in crisis intervention required. Ability to learn computer skills is required as is a basic knowledge of MS Word and Excel. Bilingual English/Spanish preferred.

MUST BE PROMPT AND DEPENDABLE

Supervised by: Family Triage Coordinator

Pay Scale: $19.00/hr

Work Schedules

• Friday to Sunday (2 positions): 4:00 PM – 12:00 AM
• Monday to Thursday (2 positions): 4:00 PM – 12:00 AM
• Thursday to Saturday (2 positions): 12:00 AM – 8:00 AM
• Sunday to Wednesday (2 positions): 12:00 AM – 8:00 AM
• Per Diem (2 positions): As needed