T H Resident Support Specialist-Harkness Hous

Columbus House; New Haven (CT); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Premium pay for holidays

Job summary

Columbus House is seeking a Resident Support Specialist for Harkness House in New Haven, CT. This part-time, non-exempt role supports residents, supervises daily activities, and collaborates with social services to ensure safety and program integrity.

Shifts include Saturday 5pm-10pm, Sunday 5pm-10pm, and Tuesday 5pm-10pm, with premium holiday pay. Strong organizational and crisis-intervention skills are essential, along with a trauma-informed approach.

Qualifications

• High School Diploma or equivalent required.
• Ability to supervise and motivate clients in a residential setting.
• Proficiency with Microsoft Office and record-keeping.
• Strong organizational and time-management skills.
• Knowledge of local housing, social services, and entitlement programs.
• Ability to work in a trauma-informed, team-based environment.

Responsibilities

• Perform hourly rounds and supervise resident activities.
• Maintain safety and ensure house rules compliance.
• Oversee intake, departures, and daily roster.
• Collaborate with external agencies and providers.
• Enter data and complete required reports/logs.
• Provide shift coverage as needed and assist with emergencies.

Skills

Organizational skills

Time management

Lead educational groups

Microsoft Office proficiency

Team collaboration

Crisis intervention knowledge

Empathy

Punctuality

Knowledge of local housing programs

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

T H Resident Support Specialist-Harkness Hous

Salary Range: $18.54 To $18.54 Hourly

Columbus House, Inc.
Job Posting: Part time (15 hours/week), FLSA Non-Exempt, Non-Essential
Resident Support Specialist- Harkness House
VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested

Company Overview & Mission
Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provisionof food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless.
Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission:"To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities."

Purpose

Under the direction of the Director of Veteran Services & Middlesex Emergency Services, the Residential Supervisor registers and provides supervision, safety, organization, and program management support to Harkness House residents. The Residential Supervisor will also collaborate closely with the Harkness House Coordinator, Veterans Administration, Recovery House Staff, and other community-based providers. Columbus House residential staff will provide an environment that reflects the core values of Trauma-Informed Service: Safety, Trustworthiness, Choice, Collaboration and empowerment.

Duties and Responsibilities

• Perform hourly rounds
• Supervise Harkness House residence to ensure compliance with all house rules
• Assist in providing security of Harkness House
• Maintain hourly logs
• Collaborate with other agencies and social service providers
• Oversee intake, departures and daily roster and programs
• Supervise resident chores
• Attend agency and program meetings as scheduled
• Complete all required reports/incident logs
• Enter data into the computer as directed
• Provide shift coverage to other RS staff (Recovery House) when needed
• Remain on-site to perform essential functions during emergency situations as designated by the Chief Executive Officer
• Other related duties as assigned

Qualifications

• High School Graduate or equivalent
• Demonstrated the ability to manage, motivate and direct consumers
• A complete knowledge base of all aspects of the delivery of residential services for the homeless population
• Excellent organizational and time management skills with a deadline-oriented mindset
• Able to lead educational groups
• Proficient in Microsoft Office and other common desktop applications
• Able to effectively use the local network of substance abuse, mental health, and social services providers
• Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics
• Knowledgeable of local housing and vocational/entitlement programs
• Culturally competent; must possess the capacity to work within a team and foster teamwork
• General understanding of crisis intervention skills, confidentiality, boundaries, universal precautions
• Able to meet all documentation requirements
• Able to promote a Harm Reduction philosophy within the work environment
• Strong empathic skills coupled with a high degree of reliability and punctuality

Supervised by: Director of Veteran Services and Middlesex Emergency Services
Salary:$18.54 per hour
Schedule:Saturday 5pm-10pm, Sunday 5pm-10pm and Tuesday 5pm-10pm

Premium pay for holidays

Equal Opportunity/Affirmative Action Employer: Protected Veterans and Individuals with Disabilities Encouraged to Apply