Family Time Coordinator | Social Service Assistant

State of Oregon; Boardman (OH); On-site; USD 46,000 - 64,000; Full time

Benefits offered by this job

Cost of Living Adjustments

Annual salary increases

Benefits package

Public Service Loan Forgiveness

Veterans’ preference

Oregon National Guard preference

Employee Resource Groups

Job summary

Oregon Department of Human Services in Boardman, Oregon is seeking a Family Time Coordinator to support family reunification and healing through supervised visits and information gathering. A trauma-informed, empathetic approach is essential for working with children and families in varied settings.

The role requires a valid driver's license and flexibility for overtime, with bilingual skills encouraged and a 5% differential if multilingual.

Qualifications

• A valid driver’s license and acceptable driving record.
• One year of experience in a human services or behavioral health setting; OR an associate degree; OR an equivalent combination of education and experience.

Responsibilities

• Transport Children: transporting children to family time visits and other required appointments.
• Gather and document information from the caseworker, children, parents, relatives, and schools.
• Review Family Time Agreements with parents and caregivers and suggest community resources.
• Supervise family time in offices or community settings and document relevant information.
• Collaborate with caseworkers to assess family time supervision and relay information.

Skills

Driver's license

Experience in human services

Trauma-informed approach

De-escalation

Time management

Computer skills

Education

Associate degree

Equivalent education/experience

Job description

Family Time Coordinator | Social Service Assistant

Initial Posting Date: 10/21/2026 Application Deadline: 11/01/2026 Agency: Department of Human Services

Salary Range: $4,124 - $5,714

Position Type: Employee

Location: Boardman, Oregon

Equal Opportunity Employer

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Job Overview

Opportunity awaits! Imagine using your social work skills to help families strengthen their bonds and create positive shared experiences. As a Family Time Coordinator, you’ll play a key role in supporting family reunification and healing—one visit at a time. With each day bringing new challenges and opportunities, your adaptability, empathy, and trauma‑informed approach will be valued and essential. If you're passionate about making a difference in the lives of children and families, this could be the role for you.

Bilingual

Bilingual Encouraged | English/Spanish

You do not need to be bilingual to apply for or be considered for this position. If you are bilingual, we encourage you to apply! We serve diverse communities and recognize the importance of serving people in their preferred language. If interested in using your bilingual language skills, upon passing the test, you will receive 5% bilingual differential pay.

Summary of Duties

• Transport Children: A significant portion of your time will involve transporting children to family time visits and other required appointments, including providing transportation during seasonal or challenging weather conditions.
• Gather and Document Information: Collect and record information from the caseworker, children, parents, relatives, case providers, schools, and other relevant resources to plan family time visits.
• Review Family Time Agreements: Meet with parents and caregivers to review family time agreements and guidelines, suggesting community resources as needed.
• Supervise Family Time: Supervise family time in an office or community setting, documenting relevant information. This ensures the safety and well‑being of the children during these interactions.
• Collaborate with Caseworkers: Work closely with caseworkers to assess the details of family time supervision. Recommend services needed for case planning and relay important information about the children and their families or caregivers.

Minimum Qualifications

• A valid driver’s license and acceptable driving record are required for this position.
• One year of experience working in a human services or behavioral health setting; OR An associate degree in any field; OR An equivalent combination of education and experience.

Essential Attributes

• Proven experience successfully engaging and communicating effectively with unmotivated or resistant clients.
• Skilled in de‑escalating tense or hostile situations with professionalism and empathy.
• Experienced in task organization, prioritization, and time management to consistently meet deadlines.
• Proficient in computer applications, including Microsoft Word or various database software programs.
• Experience being adaptable to flexible scheduling, including overtime and shifting priorities as needed.

Working Conditions

A significant portion of your time will involve transporting children to family time visits and other required appointments, including providing transportation during seasonal or challenging weather conditions.

Your work will be conducted in offices, participant's homes, and other community sites. Employee will work a professional work week; hours of work may fluctuate based on service needs. Occasional, compensated overtime may be required, including evening and weekend shifts. Occasional travel is required for attending meetings, trainings, and other case related activities and overnight travel. Some travel may be in hazardous weather conditions. You may interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions. You may encounter stressful situations that will require quick decision‑making skills.

Background Checks and Requirements

If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information. The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I‑9 form confirming authorization to work in the United States. ODHS will use E‑Verify to confirm that you are authorized to work in the United States. Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint‑based criminal records check.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.
• Employment Preference Veterans’ and Oregon National Guard preference: Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

General Information

This is a permanent, full‑time position and is represented by the Service Employees International Union (SEIU). The salary range listed is the non‑PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%. This recruitment may be used to fill future vacancies in the same classification.

Employment Preference

Employment Preference Veterans’ and Oregon National Guard preference: Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

EEO/DEI Statement

The Oregon Department of Human Services is an Equal Opportunity Employer and affirms its commitment to diversity, equity, and inclusion. We welcome applications from all backgrounds. We celebrate diversity in our workforce and are an equal opportunity workplace for all employees.